Authenticate your domain

Setting up your Sending Domain

Sending emails from your shop's domain not only looks more professional but it also helps build trust and improves your email deliverability by establishing your own reputation as a sender. This is a best practice for successful email programs and is strongly recommended.

This process involves:

  1. Identifying your Domain Host
  2. Creating two DNS records with Domain Host
  3. Verifying records match and authenticate with Seguno

Determine your Domain Host

To identify your domain host, start by going to your Online Store>Domains. Your provider will be listed as below.

Option 1: If your domain is hosted by Shopify, please follow steps here.

Option 2: If your domain is hosted by another provider, please follow steps here.


Authenticate Your Shopify Hosted Domain

Start by going to your Seguno Settings and click Authenticate Your Domain to reveal a pop-up with additional information.

Keep these settings open - you’ll need to refer to them again in a moment.

If your domain is hosted by Shopify, you can continue this rest of this task in the Domains section in your Online Store settings.

*If you do not see the Manage button, your domain is not hosted through Shopify and you will need to follow steps for updating DNS records with your Domain Provider. The same records in Seguno will be used.

Back in your Shopify Domain settings, you’ll need to create corresponding records by selecting the Add custom record dropdown. Copy the values directly from the TXT record in Seguno into the corresponding inputs for a new TXT Record in the DNS Settings window.

STOP! Double Check that the values copied correctly!

Repeat this for the CNAME record.

STOP! Double Check that the values copied correctly!

Once you’ve created and saved those two records, head back over to the Seguno Settings and select Authenticate domain.  

You will see the message below when successfully submitted.

**You may receive a “Authentication failed” message while the records are propagating - please wait 1-5 minutes and retry this last step.

Seguno will then begin your domain authentication process, generally lasting one hour. You will receive an email notification once this has been completed.

Next, you'll start your domain warm-up with your next Newsletter send.


Authenticate Your Domain Hosted by Non-Shopify Providers

Start by going to your Seguno Settings and click Authenticate Your Domain to reveal a pop-up with additional information.

Keep these settings open - you’ll need to refer to them again in a moment.

If you already know who is hosting your domain, you can update the DNS Records with the provider. If you're not sure where to modify the records, please refer to their help documentation.

Some Common Hosts:

If you're not sure who is hosting your domain, you may use a free tool and find the Registrar on the results.

You'll need to make sure you add both the TXT Record and the CNAME Record.

Copy the values exactly from the Seguno "Authenticate domain" window into your DNS Record settings to be sure they're correct.

One you’ve created and saved those two records, head back over to the Seguno Settings and select Authenticate domain.  

You will see the message below when successfully submitted.

**You may receive a “Authentication failed” message while the records are propagating - please wait 1-5 minutes and retry this last step.

Seguno will then begin your domain authentication process, generally lasting one hour. You will receive an email notification once this has been completed.

Next, you'll start your domain warm-up with your next Newsletter send.

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