Authenticate your domain

Sending emails from your shop's domain not only looks more professional but also helps build trust and improves your email deliverability by establishing your domain's reputation as a sender. This is a best practice for successful email programs and is strongly recommended.

For this process, you will copy and paste information from your Seguno settings into your Domain host's DNS settings. Once you've authenticated your domain, your next newsletter will introduce your sending domain and be guided through our domain warming process, spreading the delivery out over time.

On this page

• Find your DNS records in Seguno
• Identify your Domain Host
• Step-by-step: Shopify-hosted domains
• Step-by-step: GoDaddy-hosted domains
• Authenticate your domain with other providers

Find your DNS records in Seguno

To start the process, you'll need to have your Seguno DNS records available. Start by navigating to your Settings tab.

Select the link to Authenticate your domain.

Keep these settings open - you'll need to refer to them again in a moment.

Identify your Domain Host

If you do not recall who your domain host is, there are several methods to help you identify it. The easiest method is by going to Domains in your Shopify admin, under Settings. Your provider will likely be listed as you see in the image below.

If you do not have a provider listed, you may recall who you purchased your domain from. Need additional help? Use this lookup tool by entering your domain as you see it in your browser. Do not include any prefixes with your domain name such as "http://" and "www." in your search.

If your provider is Shopify, follow the steps here.

If your provider is GoDaddy, follow the steps here.

If your domain is hosted by another provider, follow the steps here. You may need to review your host's support documentation for additional help.

Step-by-step: Shopify-hosted domains

If your domain is hosted by Shopify, you will continue the rest of this process in the Domains section in your Shopify Settings. Navigate to your Domains settings and select the option to Manage your domain.

Now, update your DNS settings.

You will create the new DNS records by selecting the Add custom record dropdown and picking the appropriate record type from the list. Complete this step once for the CNAME record and once for the TXT record.

Be sure to copy-and-paste the values directly from your Seguno Settings to avoid any typos.

Once you've created and saved those two records, select Authenticate domain in your Seguno window.

The following message will show when successfully submitted.

Seguno will then begin the backend of the domain authentication process, generally lasting one hour. You will receive an email notification once this has been completed.

All set! You'll automatically start your domain warmup process with your next Newsletter send.

Step-by-step: GoDaddy-hosted domains

Log in to your GoDaddy account.

Click your account name (top right) then “My Products”.

Click the domain you would like to use for email sending.

Click “View Domain Settings”.

Click “Manage DNS”.

Note

For the following steps, you will need information from Seguno > Settings > “Authenticate your domain”.

On the DNS management page, click “Add”.

Add the TXT record from Seguno:

• [GoDaddy] Under “Type” Select “TXT”.
• [Seguno] Under Create a TXT record > Name / Host, click "Copy".
• [GoDaddy] Paste the text in the Name field.
• [Seguno] Under Create a TXT record > Value, click Copy.
• [GoDaddy] Paste the text in the Value field (right click, paste).
• [GoDaddy] Leave TTL set to “Default”.
• [GoDaddy] Click “Add record”.

Add the CNAME record from Seguno:

• [GoDaddy] On the DNS management page, click “Add”.
• [GoDaddy] Under “Type” Select “CNAME”.
• [Seguno] Under Create a CNAME record > Name / Host, click "Copy".
• [GoDaddy] Paste the text in the Name field.
• [Seguno] Under Create a CNAME record > Value, click Copy.
• [GoDaddy] Paste the text in the Value field (right click, paste).
• [GoDaddy] Leave TTL set to “Default”.
• [GoDaddy] Click “Add record”.

• [Seguno] Click "Authenticate domain".

The following message will show when successfully submitted.

Seguno will then begin the backend of the domain authentication process, generally lasting one hour. You will receive an email notification once this has been completed.

All set! You'll automatically start your domain warm-up process with your next Newsletter send.

Authenticate your domain with other providers

Start by finding your account's CNAME and TXT records in Seguno, as outlined above.

If you are familiar with your domain host, please log into your domain host account, and navigate to your DNS settings or Control Panel. You will need to add two DNS records - one CNAME record and one TXT record. Copy your Seguno settings into the corresponding fields.

If you're not sure where to modify the records, please refer to your Domain Host's help documentation. We have linked to some common hosts below for your convenience. If your host is not listed, you may need to refer to their documentation or support options.

Copy the values exactly from the Seguno "Authenticate domain" window into your DNS Record settings to be sure they're correct.

Once you've created and saved those two records, head back over to the Seguno Settings and select Authenticate domain.  

You will see the message below when successfully submitted.

Seguno will then begin your domain authentication process, generally lasting one hour. You will receive an email notification once this has been completed.

All set! Next, you'll automatically start your domain warmup process with your next Newsletter send.