Review request automation

Social proof in the form of product reviews is incredibly important for building trust with prospective buyers and helping them make an informed purchase. It's also helpful for you to gather feedback on your products so you can improve them based on the needs of your customers. The hard part is getting customers to leave those precious reviews. With the review request automation, you have an automated way to reach out to your subscribers and ask them to leave a review for recently purchased products.

The automation will send after a set period of time after an order has been fulfilled. Your timing options are 1, 2, 4, or 6 weeks after fulfillment. It is recommended you choose a number that's slightly longer than your average (or max) shipping time so the recipient has likely had time to use the product. You can also choose to have certain products excluded from these emails by tagging them with skip-review-request-email.


Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.